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Emerging Tech

Is AI the Answer to These Common Pain Points in Hospitality?

2024-07-16T10:01:50+02:00

The hospitality industry, defined by its dynamic nature and customer-centric operations, faces complex challenges that range from operational efficiency to enhancing guest experiences. Hotel teams need to excel at repetitive mundane tasks as well as those requiring sublime care and creativity. As technology evolves, artificial intelligence (AI) stands out as a transformative tool, offering solutions that address these challenges while

Is AI the Answer to These Common Pain Points in Hospitality?2024-07-16T10:01:50+02:00

Getting Started with AI: A Step-by-Step Guide for Hoteliers

2024-06-03T14:23:18+02:00

Adopting smart technology and artificial intelligence (AI) in the hotel industry has been a growing trend in the last few years, accelerated by the COVID-19 pandemic and subsequent staff shortages. Tools that enhance operational efficiency and appeal to guests are becoming increasingly popular - but how do you start choosing one that suits your hotel brand best? Catch up with

Getting Started with AI: A Step-by-Step Guide for Hoteliers2024-06-03T14:23:18+02:00

Ten Steps to Successfully Introduce AI to Your Hotel Teams

2024-04-22T11:30:34+02:00

If you plan to roll out a new smart technology or artificial intelligence tool at your hotel, you need to design a thorough team onboarding process. Getting your hotel staff on board with a new solution is key to successful adoption and operational efficiency, but it can also positively impact employee morale and retention. Many hoteliers miss out on this

Ten Steps to Successfully Introduce AI to Your Hotel Teams2024-04-22T11:30:34+02:00

Potential Impact of ChatGPT and other LLMs on the Booking Process

2024-02-01T22:11:40+01:00

Question for Our Revenue Management Expert Panel: How might the use of ChatGPT and other Large Language Models (LLM) affect the booking process? What impact might they have on revenue management? (Question by Massimiliano Terzulli) Our Revenue Management Expert Panel Massimiliano Terzulli - Revenue Management Consultant, Franco Grasso Revenue Team Oleksii Kapichin -

Potential Impact of ChatGPT and other LLMs on the Booking Process2024-02-01T22:11:40+01:00

Harnessing the Power of Generative AI in Guest Communications

2023-12-29T16:31:16+01:00

The industry’s adoption of Artificial Intelligence (AI) keeps pushing the boundaries of personalization and efficiency of guest communications. The emergence of generative AI models, like ChatGPT, is yet another revolution in that area. While it enhances the already existing benefits of platforms and tools powered by conversational AI, it also poses some challenges hoteliers need to consider before deciding on

Harnessing the Power of Generative AI in Guest Communications2023-12-29T16:31:16+01:00

Best AI Use Cases and Strategies in Hotel Revenue Management

2023-12-11T10:28:07+01:00

Question for Our Revenue Management Expert Panel: What are the most beneficial use cases and practical applications of AI in hotel revenue management? Where do you think the opportunities and pitfalls may lie? (Question by Alenka McMahon) Our Revenue Management Expert Panel Alenka McMahon - Managing Director, Hotel Revenue Services Limited Tanya Hadwick

Best AI Use Cases and Strategies in Hotel Revenue Management2023-12-11T10:28:07+01:00

Hotel Innovations; Different Ways to Revolutionize Your Hotel Business

2024-06-07T12:20:17+02:00

Hotel innovations refer to the introduction of new ideas, new business operations, new technology, and ways of approaching challenges within the hotel industry. It is important to keep innovating, as it helps you enhance guest experiences, gain a competitive advantage, and improve your reputation. In this article, you can explore some of the most important hotel innovations within different departments

Hotel Innovations; Different Ways to Revolutionize Your Hotel Business2024-06-07T12:20:17+02:00

How AI Can Make a Difference to Hotels Today

2023-12-06T10:55:05+01:00

At first glance, AI and hospitality might not seem like the most natural fit. What makes hospitality unique is its human touch – the provision of experiences that are unique and special to the individual traveler. But AI doesn’t stop that. In fact, it can enhance it. Personalizing Stays and Streamlining Operations There are two ways in which AI enhances

How AI Can Make a Difference to Hotels Today2023-12-06T10:55:05+01:00

AI + Hotel Marketing: 6 Ways AI is Here to Help

2023-12-06T11:17:09+01:00

Fear not. Robots won’t take our jobs. In the hospitality sphere, robots - or rather artificial intelligence - can propel our productivity, making our work more effective and our time more efficient. Here are six ways hotel marketing teams are using AI today. The Rise Of AI It’s barely been a year since access to generative artificial intelligence (AI) technology

AI + Hotel Marketing: 6 Ways AI is Here to Help2023-12-06T11:17:09+01:00

Unleashing AI and ChatGPT’s Potential in Your Hotel

2023-12-11T12:38:44+01:00

Everywhere you turn – whether it's the news, social media, or industry publications – the buzz surrounding AI and ChatGPT is inescapable. And for good reason. These two innovations are game changers, already making significant waves in the hotel and travel industry. They're revolutionizing everything from guest communication to marketing and revenue management. In this article, we'll delve into the

Unleashing AI and ChatGPT’s Potential in Your Hotel2023-12-11T12:38:44+01:00

How Virtual Reality Will Revolutionize Staff Training in Housekeeping

2024-01-18T17:02:08+01:00

Headlines and feature stories everywhere announced the big news in October 2021: Facebook was rebranding to Meta and would focus heavily on the metaverse. While the metaverse itself wasn’t new, Facebook’s pivot towards this virtual reality (VR) space gave it more clout than ever before. Entrepreneurs saw countless opportunities and were prepared to join this new tech revolution.  Metaverse and

How Virtual Reality Will Revolutionize Staff Training in Housekeeping2024-01-18T17:02:08+01:00

ChatGPT Hotel Guide: Learn How Hotels Can Benefit from ChatGPT!

2024-06-01T14:00:02+02:00

ChatGPT is an emerging technology disrupting many industries, including hotels and similar businesses. The various ChatGPT hotel applications can not only make life easier for hoteliers and their employees, but also for hotel customers too. Here, you can learn much more about ChatGPT hotel technology and how it can benefit you. Table of Contents: Defining the Hotel Industry What is

ChatGPT Hotel Guide: Learn How Hotels Can Benefit from ChatGPT!2024-06-01T14:00:02+02:00

NFT Hotel Opportunities: How Hotels Could Use NFT Technology

2024-06-01T15:51:35+02:00

The concept of a non-fungible token, or NFT, is still relatively new, and brands are exploring the various ways they can capitalize on this trend. In this article, you can find out about some of the existing NFT hotel offerings, along with some of the ways NFT technology will likely be used by hotels in the future. Table of Contents:

NFT Hotel Opportunities: How Hotels Could Use NFT Technology2024-06-01T15:51:35+02:00

Metaverse and the Hotel Industry; The No. 1 Information Guide!

2024-06-01T15:53:45+02:00

The concept of the metaverse hotel has been discussed a lot recently, and for a good reason, as the technology to make the metaverse a reality becomes more widespread and accessible. In this article, you can discover more about the metaverse and the various ways hotels can benefit from it in the future. Table of Contents: What is the Metaverse?

Metaverse and the Hotel Industry; The No. 1 Information Guide!2024-06-01T15:53:45+02:00

4 Ways Hotels can Leverage AI & Big Data to Boost Direct Sales

2024-01-18T16:26:42+01:00

AI and big data unlock opportunities for hotels to boost their direct revenue and operational efficiency while offering instant, personalized guest experiences. This article will focus on four ways hotels can leverage AI and Big Data to engage customers in the hotel direct booking process and drive their direct sales. 1) Deliver Instant Service With Conversational AI Conversational AI, a

4 Ways Hotels can Leverage AI & Big Data to Boost Direct Sales2024-01-18T16:26:42+01:00

How can Hotels use Virtual Reality to Attract Guest Attention?

2023-12-06T16:13:11+01:00

Question for Our Hotel Marketing Expert Panel With travellers spending increased amounts of time consuming online content, how can hotels leverage VR (virtual reality) technology to capture their attention? Our Marketing Expert Panel Reshan Jayamanne - Digital Marketing & Sales Strategist, Bnb Optimized Susanne Williams - Performance and Revenue Director, Journey Hospitality Andrew

How can Hotels use Virtual Reality to Attract Guest Attention?2023-12-06T16:13:11+01:00

How AI Increases The Profitability of a Hotel’s Front Office

2024-01-18T16:31:30+01:00

Hotel front offices are often considered cost centers when they should be seen as profit centers. Artificial Intelligence (AI) can filter and solve customer requests and FAQs so that staff can focus only on high-value customer requests. Innovation is Not About Replacing Humans With Machines Complacency is the main obstacle to hotel front office modernization. Hoteliers tend to compare their

How AI Increases The Profitability of a Hotel’s Front Office2024-01-18T16:31:30+01:00

6 Reasons Why Every Hotel Should Have a Virtual Reality Video

2024-06-04T21:19:07+02:00

Interactive virtual reality video technology within the hospitality industry can provide a competitive advantage and allow customers to experience what a hotel is like before committing to a booking. However, there are also other advantages to utilizing this particular marketing method. In this article, you will learn more about six key reasons why every hotel operating today should have its

6 Reasons Why Every Hotel Should Have a Virtual Reality Video2024-06-04T21:19:07+02:00
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